Urge the Department of Health and Human Services to adopt a rule that protects everyone’s right to qualified health care interpretation and translation. Language barriers cost lives, worsen health outcomes, and hurt our communities.
I fully support the steps forward in the new anti-discrimination rule on health care interpretation and translation.
Every patient should be able to count on a qualified medical interpreter – and no child should be put in the role of interpreter. Insurance companies and doctors should make sure all their patients understand their coverage and care. In these ways, the proposed rule moves us in the right direction.
But the rule needs to be stronger in other important ways. Among such improvements, the final rule should:
- Require insurers and providers to translate documents into the languages spoken by 5 percent or 500 people in the specific area(s) they serve
- Clarify that doctors in an insurer’s network also must comply with the rule
- Require all Medicare providers to comply
- Allow patients to enforce their rights in court when an insurer’s or provider’s practices result in people being treated differently because of their language
- Clarify that all patients have a right to oral interpretation if they feel they need it
In the comments box below, please tell HHS why this issue is important to you and your community. Thank you! Please be aware that HHS will publish your name, comments, and any contact information online.